Our Service
Would you like to enhance your customer service while cutting your cost of delivery? Our proven best practices and high level of automation reduce errors, speed response times, and increase productivity, resulting in satisfied customers – at a lower cost. We deliver a full range of customer care and utility billing services, including the full spectrum of utility administration, to businesses of all sizes across city. To meet your unique needs, we can customize your set of services from this comprehensive set of options: Our Service unlimited solutions to all your business needs. in the installation package we prepare search engine optimization, social media support, we provide corporate identity and graphic design services.
Field Metering Services
- Disconnects/re-connects
- Meter maintenance
- Load management programs
- Customer notification
- Meter changes
- Field meter retrofits
- Pay-per-read solutions
- Personal Accountability
Billing and data collecction
Usage calculation; bill preparation and delivery; bill messaging and insert advertising; customer account interface; user-friendly bill design.
Payment and collections
Customer payments by check, financial institution, direct bank debit or online services; distribution of collected funds; special payment handling; collections, and accounts receivable management; statistical reporting.
Information management
System security; disaster recovery; business resumption; emergency management; data storage, and backup
